[IT/운영] Systems Operations Manager

A Systems Operations Manager role is now open in a global technology company. The selected applicant will lead the on-site team responsible for maintaining, enhancing, and scaling quantum systems and supporting platforms.

Responsibilities:

• Lead a high-performing on-site team responsible for the maintenance, enhancement, and scaling of quantum systems and supporting platforms
• Recruit, onboard, develop, and retain technical talent to build a strong operations capability
• Act as a key liaison across customers, vendors, leadership, engineers, operators, and other stakeholders to resolve blockers and support smooth system operations
• Lead or coordinate incident response for complex system issues, including root cause analysis, corrective actions, and preventative improvements
• Oversee and improve operational processes, priorities, and performance metrics to minimise downtime and support reliable fleet performance

Requirements:

• More than 5 years of hands-on technical leadership and people management experience, including direct supervision of technical teams
• Experience managing physicists, scientists, engineers, or similarly technical specialists in a production, R&D, or operations setting
• Background in operations management, system reliability, or high-availability technical environments
• Familiarity with incident response, root cause analysis, and approaches to improving uptime, resilience, and operational performance
• Strong communication and cross-functional leadership skills, with the ability to work effectively across technical teams, leadership, customers, and external partners

About the Company:

A global technology company focused on developing innovative solutions and advanced systems for commercial, research, and enterprise applications.

Keywords:

기술, 운영, 관리, 글로벌

Job Ref: 61602Q