Future of work
Our award-winning Future of Work services provide clear and actionable recommendations to improve your hiring and retention strategy. From diverse hiring to ESG strategies and candidate experience, we help you attract and retain top talent.
Improve your hiring and retention strategy in the ever-changing world of work
In recent years, organisations’ hiring requirements have become increasingly complex forcing HR leaders to adapt by recruiting for new roles and skill sets, addressing talent shortages, and incorporating ED&I and ESG considerations as essential criteria. Furthermore, candidates are increasingly seeking employers who align with their personal values and are dedicated to making a sustainable and social impact.
Our award-winning Future of Work services are designed to provide you with clear and actionable recommendations to improve your hiring and retention strategy. Delivered by trusted practitioners, these services blend academic research, best-in-class case studies and data analysis to enable you to make informed decisions and take meaningful action to ensure you are attracting and retaining the best talent for your business.
Trusted by leading organisations
Identify barriers in your recruitment process with our Diverse Hiring diagnostic
Our research indicates that bias is introduced before candidates even visit your careers page and continues through selection, assessment, interviewing and onboarding.
- Full audit of your recruitment process via the nine lenses of diversity, including gender, ethnicity, disability & neurodiversity, LGBTQ+, socio-economic, age, faith, parental & caregiving, and ex-military.
- Comprehensive report outlining all barriers hindering your diverse hiring strategy.
- Tangible recommendations provided to make immediate improvements to your hiring process to enhance inclusivity.
Attract top talent with our Candidate Experience diagnostic
52% of candidates will reject a job offer if they have a negative candidate experience. Develop an industry leading recruitment process to attract the best professionals.
- Our research audits your end-to-end recruitment journey across 144 data points.
- Toolkit of recommendations based on best-practice from industry and academic research.
- Actionable advice that can improve your candidate experience immediately.
Discover the applications of AI in HR and empower your people teams
Gain unparalleled insights into the business case for AI while understanding the risks and preparing for the future of recruitment.
- Access up-to-date industry knowledge in our AI Readiness Masterclass, packaged into 5 tailored sessions. These sessions cover content and learnings specific to HR and talent acquisition.
- Uncover key benefits of AI and the commercial value it can deliver for your business, including lower hiring costs and increased productivity within HR and recruitment.
- Understand what can be automated within your HR or talent acquisiton functions to build resillience into these departments.
Understand how to attract and retain talent through your ESG strategy
Leverage our pioneering, data-informed ESG for Hiring tool and receive research-based, impartial analysis and actionable recommendations to attract purpose-led professionals.
- Analysis of up to 100 data points to establish how attractive your ESG credentials are to professionals.
- Understand how your ESG strategy compares to your competitors.
- Tangible recommendations provided to make immediate improvements to how your ESG strategy is perceived by potential employees.
Are you ready for the future of work?
Answer 24 questions and discover how future-ready your organisation is across four key categories: diverse hiring, candidate experience, ESG, and AI readiness.An award winning service
How Legal & General and the NHS removed barriers and bias in their recruitment
Watch the webinar to learn how Legal & General and the NHS audited their recruitment processes for bias, eliminated barriers, and drove meaningful change in their organisations. This session will offer:
- Advice on how to mitigate bias in your hiring process
- Valuable, practical tips to implement now
- A clear understanding of the next steps to drive meaningful change
Speak to our Future of work experts

Tom Lakin
Global Practice Director, Future of work
Tom is a recognised HR leader and meritocratic hiring expert with a MA in Career Development. He advises on diverse hiring, ethical AI, and people management challenges.

Richard Townsend
Global Director, Talent Advisory
Passionate about talent, and ensuring companies and individuals make the most of their potential, Richard has worked across four continents and currently manages a global client engagement team, guaranteeing Robert Walters´ positioning at the forefront of Talent Solutions.