[리테일/리테일] Senior Retail Manager

A multinational luxury brand is searching for a Senior Retail Manager. The chosen candidate will be responsible for driving sales performance, overseeing daily store operations, and ensuring consistent customer satisfaction.

Responsibilities:

• Strategically develop and implement sales targets, budget plans, and forecasts to drive business growth
• Supervise store operations and enforce SOPs to ensure sales performance, customer satisfaction, and brand consistency
• Lead and support store managers in achieving KPIs such as conversion rates, AUR, UPT, and clienteling effectiveness
• Manage recruitment, manpower planning, and staff development to maintain a high-performing retail team
• Collaborate cross-functionally with Training, Visual Merchandising, and Marketing teams to align sales and service strategies
• Oversee CRM initiatives and provide strategic leadership to enhance customer engagement, loyalty, and lifetime value
• Identify and develop internal talent to support succession planning and organisational growth

Requirements:

• Bachelor’s degree or above in business, retail management, marketing, or a related field
• More than 10 years of experience in retail sales, store operations, or related fields
• Proven experience in managing multiple retail stores
• Strong understanding of CRM, data analytics, and sales performance management
• Excellent leadership, strategic thinking, and interpersonal skills, with a proactive attitude
• Knowledge of Power BI and Cegid are a plus
• Proficient in verbal English

About the Company:

A multinational luxury fashion brand renowned for its exquisite leather goods, accessories, and ready-to-wear collections. The company has become synonymous with timeless elegance and superior craftsmanship.

Keywords:

소매, 마케팅, 운영, 경영, 패션, 국제

Job Ref: 0D3UMG