[제조/고객지원] Customer Service (Temp)

An international manufacturing company is searching for a Customer Service role. The chosen applicant will be responsible for delivering exceptional customer support, maintaining clear communication with internal and external stakeholders.

Responsibilities:

• Collaborate with the Sales Team to provide outstanding customer support
• Communicate effectively with salespeople, customers and other key stakeholders
• Create, manage and follow up on quotations
• Manage the end-to-end order process, proactively resolving issues related to manufacturing plants, logistics, and the warehouse
• Handle FCST and inventory management
• Administer and provide ongoing support for E-Commerce platforms
• Coordinate and balance customer needs
• Assist with accounts receivable collections and support the Finance audit
• Provide customer service and phone support

Requirements:

• Bachelor’s degree or equivalent
• More than 5 years of Customer Service experience in a B2B environment
• Experience using CRM and ERP systems (SAP/Oracle knowledge is a plus)
• Excellent communication skills
• Fluent level written and verbal English

About the Company:

A multinational manufacturing organisation headquartered in the United States, this company is responsible for a range of speciality products. Having grown through its history, this company now operates across a wide international network.

Keywords:

지원, 고객 서비스, 제조, 국제

Job Ref: T4HUEJ