[리테일/이커머스] E-Commerce Key Account Manager

A foreign food manufacturer is looking for an E-Commerce Key Account Manager. The selected applicant will develop e-commerce strategies, manage key customer relationships, and drive sustainable growth through effective digital activation and data-driven performance management.

Responsibilities:

• Develop and execute a winning E-Commerce Channel Strategy by identifying key growth opportunities, prioritising customers, and leveraging the latest e-commerce trends and innovations
• Build and implement a Customer Business Plan that optimises assortment, paid search, promotions, pricing, and digital activation to drive sustainable growth
• Take local ownership of the E-Commerce repeatable model, ensuring alignment with global strategies while tailoring execution to the Japanese market
• Continuously analyse data, track KPIs, and apply revenue management principles to optimise performance and unlock incremental growth in the E-Commerce channel
• Own and strengthen commercial relationships with key e-commerce players, with a primary focus on “Focus & Grow” and “Optimise” customers
• Work closely with the distributor to ensure seamless on-time, in-full (OTIF) delivery, accurate invoicing, and operational excellence
• Ensure flawless execution of the Customer Business Plan, building Perfect e-Stores and driving best-in-class digital activation through paid search, promotions, and bannering
• Take responsibility for the sales forecast by customer, brand, and SKU, working closely with logistics and the distributor to ensure a solid demand planning process that aligns with business goals
• Partner with the Sales Director to ensure full alignment with overall market and distributor strategies
• Collaborate with the (Regional) Category Development & Marketing Manager to translate category insights into impactful e-commerce execution
• Work closely with the Global E-Commerce Development Manager to share learnings, leverage global best practices, and drive continuous improvement in digital commerce performance

Requirements:

• Bachelor’s degree or above
• 7-9 years in Key Account Management, Sales, or E-Commerce within an international FMCG company
• Prior experience managing major Korean e-commerce platforms is a must
• Strong understanding of Korea Ecommerce and digital business
• E-commerce Data analysis and Technology savvy
• Strong understanding of Korean consumer behaviour and digital shopping trends
• Strong communicator, both internal and external
• Fluent level Korean; advanced level written and verbal English

About the Company:

A global food company specialising in bakery and snack products. The company develops and markets a range of well-known brands and products enjoyed by consumers around the world

Keywords:

판매, 전자상거래, 계정 관리, 식품 제조업체, FMCG, 소비재, 소매, 글로벌

Job Ref: F5Z1FV