[리테일/이커머스] E-Commerce Specialist

An international jewellery company is looking for an E-Commerce Specialist. The chosen applicant will be responsible for managing e-commerce operations and digital initiatives to drive online sales and customer experience.

Responsibilities:

• Manage the day-to-day operations of the e-commerce platform for the Korean market, ensuring smooth execution of all online activities
• Drive e-commerce merchandising initiatives by optimising product presentation and site navigation to maximise online sales performance
• Monitor and analyse key website performance metrics, including traffic, conversion rate, AOV, and sales, to identify optimisation opportunities
• Support the execution of performance-driven digital campaigns to increase qualified traffic and online sales, and coordinate with local digital agencies in collaboration with the Marketing Manager
• Collaborate with cross-functional teams including marketing, retail, and merchandising to align with company strategy and support integrated initiatives
• Monitor competitor activities and digital trends to identify best practices within the local market
• Contribute to website experience optimisation through UI/UX improvements and SEO initiatives
• Provide insights and feedback to HQ on online catalogue performance, product categorisation, and overall e-commerce performance
• Oversee the translation of ecommerce content from English into Korean to ensure consistency with brand positioning
• Analyse website performance and propose optimisation roadmaps to improve conversion and customer experience
• Support ecommerce customer service activities and the development of omnichannel initiatives between online and retail channels
• Support the development and implementation of omnichannel functionality to maximise online and offline customer performance

Requirements:

• More than 5 years of experience in e-commerce, digital commerce, or similar roles
• Experience managing or supporting performance marketing campaigns
• Solid understanding of e-commerce platforms and web analytics tools
• Strong understanding of the Korean digital ecosystem and key local platforms.
• Familiarity with major Korean platforms such as Naver and Kakao
• Excellent organisational and project management skills
• Fluent level English

Preferred Requirements:

• Experience in luxury, fashion, or jewellery industries
• Proficient in Korean

About the Company:

A global luxury jewellery company known for designing, manufacturing, and selling high-end jewellery and watches. Founded in Italy, the company is recognised for its craftsmanship, elegant designs, and presence in the global luxury goods market through boutiques and authorised retailers worldwide.

Keywords:

전자상거래, 디지털, 영업, 마케팅, 패션, 글로벌

Job Ref: LQ1RTO