[자동차/영업] After-sales Director

A multinational automotive manufacturer is looking for an After-sales Director. The chosen applicant will be responsible for defining and executing the overall after-sales strategy to achieve growth, profitability, and customer satisfaction.

Responsibilities:

• Define and execute long-term after-sales strategies aligned with corporate goals
• Establish annual business plans, budgets, and revenue targets for Parts & Accessories and logistics businesses
• Monitor market trends, competitor activities, and regulatory changes to adjust business direction
• Introduce digital solutions to enhance efficiency and owner satisfaction
• Oversee supply chain, inventory, and cost optimisation to ensure timely parts availability
• Build and maintain a high-performing nationwide service and parts centre network
• Strengthen owner nurturing initiatives to boost service retention and repurchase rates
• Lead and motivate multifunctional aftersales teams across key areas
• Act as liaison with global HQ to ensure strategic alignment and best practice sharing

Requirements:

• Bachelor’s degree or above in Business Administration or related field
• More than 15 years of automotive experience
• More than 5 years in a Senior After-sales leadership role
• Strong knowledge of service network management, warranty policies and parts logistics
• Proven track record in improving profitability, customer satisfaction, and operational
  efficiency
• Excellent communication, negotiation and interpersonal skills
• Experience working with global OEMs or premium brands is highly preferred
• Fluent level in English (other languages such as French are a plus)

About the Company:

An automobile manufacturer and a subsidiary of a multinational automaker. The company combines advanced automotive technology with innovative design to deliver high-quality, reliable, and efficient vehicles.

Keywords:

영업, 자동차, 제조, 글로벌

Job Ref: ZBSBYF