[제조/기술지원] Technical Customer Success Manager APAC
Salary ₩50,000,000 - ₩80,000,000 per annum
Location Seoul Capital AreaFULL_TIME
Consultant Zack Hong
Job Ref 1790330/001
Date posted 17 November 2022seoul automotive/automotive-sales 2022-11-18 2023-01-16 manufacturing-and-production 서울시 Seoul Capital Area KR KRW 50000000 80000000 80000000 YEAR Robert Walters https://www.robertwalters.co.kr https://www.robertwalters.co.kr/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png
An international aviation component manufacturer is looking for a Technical Customer Success Manager. The chosen candidate will be serving as the primary point of contact for all technical issues. This role is based in Seoul.
- Utilise Hubspot to address client support requests and technical concerns
- Perform remote technical onboarding and consulting
- Create manuals and technical documentation
- Coordinate logistics procedures with key partners
- Provide assistance to sales team with closing deals and sales demonstrations
- Conduct client site visits for presales projects, trainings, and other initiatives
- Bachelor’s degree or equivalent in the technical sector
- 3-5 years of technical support or sales experience in technical products
- Experience with CRM or ticket system (Zendesk or Hubspot)
- Prior phone support experience is a plus
- Background in UAV or surveying is advantageous
- Ability and willingness to travel
- Fluent level English (Korean is ideal)
About the Company:
An overseas based manufacturer of aviation and aerospace components. This company has proven its success through successful partnerships with various equipment dealers throughout a number of countries.
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