연봉 ₩65,000,000 - ₩70,000,000 per annum
컨설턴트 David Park
채용 공고일 2019년 5월 28일 (화)2019-05-28 2019-07-27 telecommunications Seoul KR KRW 65000000 70000000 70000000 YEAR Robert Walters https://www.robertwalters.co.kr https://www.robertwalters.co.kr/content/dam/robert-walters/global/images/logos/web-logos/logo.gif
A successful company involved in the telecommunications industry is searching for a Technical Support Professional. This position will be responsible responding and resolving customer requests while maintaining records of said issues.
- Receive and resolve requests from customers and sales personnel through telephone, e-mail, etc.
- Conduct analysis and replication of issues
- Interface with oversees engineers to resolve customer issues
- Use Salesforce.com to keep records of customer issues, product defects, etc.
- Carry out level-1 hardware repair and calibration for customers
- Provide on-site training for customers
- Qualification in an engineering related field
- 3+ years of relevant experience in a tech organisation
- Experience in Windows 7, Windows 10, Microsoft Office, and Microsoft Outlook
- Ability and willingness to travel domestically and internationally
- Experience with power meters, spectrum analysers, frequency counters, oscilloscopes, etc.
- Fluent level English (written and spoken)
About the Company:
A multinational telecommunications company that specializes in network diagnostics products. The company is supported by a global workforce of over 1000 employees.