Customer Support Engineer
연봉 ₩70000000 - ₩80000000 per annum
컨설턴트 Charles Lee
채용 공고일 2016년 11월 18일 (금)
A global technology firm is searching for an individual with strong technology background and iOS/Android OS developing experience to join them as Customer Support Engineer. This is an excellent opportunity to make use of your technical communication skills in a major international brand.
- Work directly with customers via phone and email to respond to technical issues
- Provide escalated technical and triage support for other team members
- Work closely with engineering, product management, and QA teams to increase customer satisfaction
- Provide critical feedback and assistance for product enhancements
- 5+ years of experience developing web and applications
- Excellent communication skills in fluent Japanese and English
- Familiarity with Objective-C and/or Java
- API developer support experience
About the Company:
A leading global provider of cloud content services, offers a family of products used to publish and distribute the world’s professional digital media. The company provides cloud-related products, online video platform, coding services, etc.
Keywords: technology support, customer support, 기술지원, 고객 지원