Customer Success Manager
연봉 ₩80,000,000 - ₩120,000,000 per annum
근무지역 South Korea
컨설턴트 Andy Kim
채용 공고일 2018년 10월 30일 (화)26 Euljiro 5 gil Jung-gu Seoul 04539 Robert Walters
An American robotic process automation company is in need of a Customer Success Manager. This position will be responsible for establishing and cultivating strong relationships with customers. This is a great opportunity to advance your career with an exciting RPA software organization.
- Serve as an advisor to each assigned client and advocate for the value of the company’s products and services in order to increase adoption, retention, and satisfaction
- Work with clients to establish and achieve key performance indicators
- Proactively develop and identify upsell opportunities.
- Ensure that cross-departmental resources are used effectively to satisfy customer needs
- Conduct management for account escalations
- 6+ years of relevant experience
- Experience with Salesforce or other Salesforce.com programs
- Proficiency in common office software
- Prior sales experience is a plus
- Technology background is a plus
About the Company:
Headquartered in the United States, this company develops software for robotic process automation (RPA) technology.