연봉 Negotiable based on experience
컨설턴트 Jay Lee
채용 공고일 2018년 10월 26일 (금) 2018-10-262018-12-25 manufacturing-and-production 26 Euljiro 5 gil Jung-gu Seoul 04539 Robert Walters
An American manufacturing company is looking for a new Customer Support Professional. This position will be responsible for providing a variety of customer and sales support services. This is a great opportunity to advance your career with a global company.
- Provide customer phone support and handle basic technical inquiries independently and record actionable information on customer complaints and feedback into the system
- Use customer tier system to manage resources to support customers
- Provide timely and accurate quotes
- Review contracts and purchase orders and support AR collections
- Work together with account teams to build strong customer relationships and cooperate with sales associates to create regular customer forecasts
- Actively give input for process improvements
- Bachelor’s degree or equivalent
- B2B customer service experience
- CRM proficiency is a plus
- Fluent level English (written and spoken)
About the Company:
A multinational manufacturing organization headquartered in the United States, this company is responsible for a range of speciality products. Having grown through its history, this company now operates across a wide international network.