Senior Hardware Technical Relationship Manager
연봉 ₩60000000 - ₩80000000 per annum
컨설턴트 Charles Lee
채용 공고일 2016년 11월 28일 (월)
A leader in the global software technology industry is currently searching for a skilled engineer, preferably with a computer science and electrical engineering background to join their international team as a Senior Hardware Technical Relationship Manager. In this role, you will closely work with clients and contribute to the company’s sales growth.
- Coordinate activities for internal team members to meet contract obligations, proactively meet the needs of customers
- Establish clear and open lines of communication with enterprise support service customers and implement an appropriate account governance model
- Develop a culture of continuous improvement within each account they oversee
- Ensure delivery costs are within or better than the delivery costs committed within the approved account model
- Provide complex metrics and reporting support to all relevant stakeholders
- Bachelor’s degree in computer science, electrical engineering, or related field or equivalent experience
- 5+ years of professional services experience with specific focus in IT
- 5+ years of networking experience in F5, Cisco, load balance technology, etc.
- Ability to facilitate and harness cross team collaboration working with teams in person and virtually
- Consultative experience and demonstrated problem-solving skills
About the Company:
An award-winning computer software company with 10,000+ employees worldwide that has stayed on top of technology trends and continues to anticipate the ever-changing needs of customers and businesses. Career opportunities abound for candidates who wish to support the company's mission of making a difference at organizations around the globe.