[게임/고객지원] Customer Success Manager
연봉 Negotiable based on experience
근무지역 Seoul Capital AreaFULL_TIME
컨설턴트 MinSuk Kim
채용 공고일 2022년 9월 14일 (수)seoul sales/account-management 2022-09-14 2022-11-13 it 서울시 Seoul KR Robert Walters https://www.robertwalters.co.kr https://www.robertwalters.co.kr/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png
An award-winning game publisher is searching for a Customer Success Manager to join their Seoul office. The successful candidate will oversee customer life cycle to support sustainable business growth.
- Foster relationships with customers
- Coordinate training regarding the company’s services and tools
- Integrate client data platforms during the onboarding procedure
- Work with internal colleagues to ensure successful delivery of key publishing services
- Aid in delegating tasks to internal teams
- Define and resolve customer concerns
- More than 3 years of experience in customer success, account management, or business development positions in the gaming, software, or advertising business
- Background in presenting to external stakeholders
- Working knowledge of project management software like Asana, JIRA, Monday, etc.
- MS Office and Google Suite expertise
- Familiar with video games
- Fluent level English and Korean
About the Company:
Based overseas, this international publisher of free-to-play games has been in the gaming industry for a decade. This company proves to be one of the world’s leading mobile game producers through the effective utilisation of innovative technologies and marketing and product expertise.
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