[리테일/영업] E-Commerce Specialist

An E-Commerce Specialist role is now open in a global consumer goods firm. The selected applicant will handle end-user DTC order processing, customer service, inventory management, sales data analysis and reporting, and marketing support.

Responsibilities:

• Receive and confirm end-user DTC orders(Naver)
• Support managing AR statements between Naver orders and company AR
• Update Order to Cash status and process
• Handle return and exchange requests
• Respond to customer inquiries
• Provide support to resolve issues and enhance customer satisfaction
• Collect and analyse customer feedback
• Manage stock intake and dispatch, and prepare inventory reports
• Collect and analyse sales performance data
• Assist with online promotions and events
• Register products and write product descriptions

Requirements:

• Bachelor’s degree or higher (related field preferred)
• 1-3 years of experience in e-commerce or online sales
• Prior customer service experience
• Proficiency in MS Office (Excel, Word, PowerPoint)
• Strong data analysis and problem-solving skills
• Excellent communication skills

About the Company:

A global leader in designing, manufacturing, and marketing innovative beverageware, food storage, and lifestyle products. With a commitment to sustainability and quality, the company delivers functional, durable, and stylish solutions that enhance everyday experiences.

Keywords:

전자상거래, 디지털, 판매, 마케팅, 고객서비스, 소비재, 국제

2088750/001