Customer Service Representative
연봉 Negotiable based on experience
컨설턴트 Harin Jang
채용 공고일 2018년 10월 26일 (금) 2018-10-262018-12-25 retail 26 Euljiro 5 gil Jung-gu Seoul 04539 Robert Walters
A global consumer goods manufacturer and retailer is looking to hire an experience Customer Service Representative. The successful candidate will handle incoming customer service calls from both retailers and consumers.
- Provide counseling and product information to customers about purchasing or components
- Receive repair inquiries, complaints and claims and process accordingly
- Maintain KPIs on consumer complaints and ensure all complains are responded to in a timely manner
- Report to the CS Manager and provide support as necessary
- Associate degree preferred
- 3+ years’ customer service experience (call center)
- Intermediate level English proficiency
About the Company:
An international manufacturer with a strong presence both in Korea and abroad, this company is responsible for designing, manufacturing, and marketing a wide range of high end products for young children. Headquartered in Europe, the company operates both online and though hundreds of retailers around the world.