[헬스케어/고객관리] Customer Service Manager
연봉 Negotiable based on experience
근무지역 Seoul Capital AreaFULL_TIME
컨설턴트 Zoe Lim
채용 공고일 2023년 5월 2일 (화)seoul general-mgt-consultancy/customer-relationship-management 2023-05-08 2023-07-01 science-and-research 서울시 Seoul KR Robert Walters https://www.robertwalters.co.kr https://www.robertwalters.co.kr/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true
A Customer Service Manager position is available at an international biotechnology company. The qualified applicant will be adhering to established processes in customer service. This role is based in Yeongdeungpo-gu.
- Facilitate training using customer service standards
- Oversee various concerns and establish solutions
- Manage relationships with clients
- Determine common issues to enhance customer experience
- Define improvement potentials in communications and various aspects
- Perform assessment of customer supply chain procedures
- Bachelor’s degree or above
- More than 7 years of professional experience
- Understanding of customer portal, social media, social community, etc.
- Familiarity with relevant computer programs
- Skilled in MS Office Suite
- Proficient in written English
About the Company:
A multinational biotechnology research organisation. The company creates and sells products that are focused on ensuring the safety of both animals and food. Customers gain the ability to protect their brands and produce better goods.
+82 2 6454 7021
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