[헬스케어/고객관리] Customer Service Manager

A Customer Service Manager position is available at an international biotechnology company. The qualified applicant will be adhering to established processes in customer service. This role is based in Yeongdeungpo-gu.

Responsibilities:

• Facilitate training using customer service standards
• Oversee various concerns and establish solutions
• Manage relationships with clients
• Determine common issues to enhance customer experience
• Define improvement potentials in communications and various aspects
• Perform assessment of customer supply chain procedures

Requirements:

• Bachelor’s degree or above
• More than 7 years of professional experience
• Understanding of customer portal, social media, social community, etc.
• Familiarity with relevant computer programs
• Skilled in MS Office Suite
• Proficient in written English

About the Company:

A multinational biotechnology research organisation. The company creates and sells products that are focused on ensuring the safety of both animals and food. Customers gain the ability to protect their brands and produce better goods.

1840700/001